Seeking a More Inclusive Workplace

Recruit, including Glassdoor and Indeed, embraces technology to help all people find fulfilling jobs.

December 2020

Recruit, the parent company of businesses that include Glassdoor, Staffmark, and Indeed, believes people are the ultimate source of all value. The 61-year-old company continues to help people find work in which they can reach their full potential, no matter what life circumstances they face. Ultimately, with initiatives that seek to nurture the potential of each individual, and by betting on the will and passion of curious minds, the company helps people overcome disadvantages and allows them a better chance at the security that comes with a good job.

With most of its businesses operating in the recruiting space, much of Recruit’s impact comes from its employment support for people who have historically been under-represented in the workforce. It also helps young people find fulfilling jobs. Its commitment to shaping a more inclusive future of work gives it a higher-level impact, as well. It contributes to sustainable communities with economies that are rewarding to all.

Helping All People

Recruit’s commitment to creating opportunities for all people takes a variety of forms. For instance, in 2019, Indeed partnered with the international nonprofit Goodwill to help 1 million job seekers who faced challenges such as disabilities or a criminal record, or those facing a life transition such as a divorce or a return from military service. Indeed and Goodwill, which includes 160 community-based organizations across North America, are piloting ways to use Indeed’s sophisticated self-assessment tools for Goodwill’s clients. In addition, Indeed’s events management platform supports hiring events for the employers with whom Goodwill works, and Indeed’s job-seeker tools help people showcase their competencies online. The partnership is expected to help many people who are under-employed, work parttime jobs, or who are working poor. Other initiatives at Tokyo-based Recruit include free workshops to help the underemployed. The workshops—focused on interview skills, self-promotion, and working in groups—are offered through the WORKFIT program, launched in 2011 to help young people in Japan who could not find jobs following the recession of 2008 to 2009. In fiscal 2016, the program expanded to include students from Thailand, Vietnam, and other Asian countries who needed help finding jobs. Recruit’s 100 Opportunities 100 Jobs program helps young people ages 18 to 30 to find a sustainable job. Participants can get career advice and take part in recruitment interview simulations, as well as connect with a network of companies.

Support for Those Facing Obstacles

Efforts to support disadvantaged people are made through Recruit’s subsidiaries. At Advantage Resourcing, a Recruit subsidiary, team members volunteer at shelters for homeless people in Chicago, helping them with interview, resume-writing and online job-search skills. Employment agency Chandler MacLeod, another subsidiary, helps disadvantaged women return to the workforce. To create optimal work environments for different and in some cases disadvantaged people, Recruit supports an evolution of work styles. Recruit’s subsidiary for people with disabilities, Recruit Office Support, created a work-from-home system and began supporting full-time work-from-home positions in 2016. Broadly, Recruit promotes measures to increase productivity and accessibility, such as relying more on business messaging, cloud storage, and video conferencing. Recruit also emphasizes employment opportunities for people with disabilities. Recruit’s Restart program, for instance, has created positions for 1,000 people with mental or physical disabilities in the Netherlands and 850 in France. Recruit, which has deep roots in the employment industry, is a recognized leader in the space. It is creating more impact as it sets standards for the rapidly evolving industry. Named the Best Recruitment Company to Work for at the Recruitment International Awards, Recruit makes its research about jobs and industries publicly available. Through Glassdoor, it has helped make the recruiting industry more transparent and helped propel the conversation about the qualities of decent jobs by allowing employees to anonymously rate their employers.

Long Commitment to Impact

Founded in 1960 as an advertising agency specializing in job placement ads, Recruit has had a long commitment to impact. In 1971, it founded the Ezoe Memorial Foundation, which has provided scholarships for 703 people demonstrating leadership and potential. Recently, the foundation has focused on supporting young people in the arts by giving them a viable economic future in the space.

The company demonstrates a commitment to cutting-edge ideas for impact with its ownership of two galleries in Tokyo, an initiative to revitalize local communities and support young artists. The Creation Gallery aims to contribute to the Ginza area, spread the appeal of design and to serve as a venue of happy encounters— which connects to the company’s emphasis on passion at work. The Guardian Garden supports the activities of young artists, giving them the opportunity to become professional artists. Both galleries hold charity exhibitions, for which artists donate their works, which are sold to benefit charities. Funds have supported victims of the Great East Japan and the Kumamota earthquakes and, more recently, to support children.

Sustainable Development Goals

The Sands Capital six investment criteria tend to lead us to businesses that are innovators or vital facilitators of change in industries undergoing significant transformation. Recruit is one of many portfolio businesses that create impact by addressing at least one major social or environmental challenge identified by the United Nations Sustainable Development Goals (SDGs). Recruit businesses directly address SDG 8, Decent Work and Economic Growth; its commitment to serving disadvantaged people addresses SDG 5, Gender Equality: and SDG 10, Reduced Inequalities. Its businesses and its impact initiatives combine to address SDG 11, Sustainable Cities and Communities.


The business profiled was selected based on its reported alignment with one or more U.N. Sustainable Development Goals.  The views expressed are the opinion of Sands Capital Management and are not intended as a forecast, a guarantee of future results, investment recommendations, or an offer to buy or sell any securities. The views expressed were current as of the date indicated and are subject to change. This material may contain forward-looking statements, which are subject to uncertainty and contingencies outside of Sands Capital’s control. Readers should not place undue reliance upon these forward-looking statements. There is no guarantee that Sands Capital will meet its stated goals. Past performance is not indicative of future results. A company’s fundamentals or earnings growth is no guarantee that its share price will increase. Forward earnings projections are not predictors of stock price or investment performance, and do not represent past performance. The specific securities identified and described do not represent all the securities purchased, sold, or recommended for advisory clients. There is no assurance that any security will continue to be owned by Sands Capital Management. You should not assume that any investment is or will be profitable. All company logos and website images are used for illustrative purposes only and were obtained directly from the company websites. Company logos and website images are trademarks or registered trademarks of their respective owners and use of a logo does not imply any connection between Sands Capital and the company. GIPS® reports and additional disclosures for the related composites may be found at Sands Capital Annual Disclosure Presentation.

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